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If you don’t feel like waiting for support, there’s also an FAQ section where you can find answers to common questions. Goldbet offers 24/7 live chat and is always available, and what’s even better – you don’t need an account to use it! Player verification stops scammers from abusing the system and helps keep the platform secure. At first, this might sound annoying, but it’s actually a good thing.
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- So a week later i send another email and they replied — that they also want to do a phoneverification with me.
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- I did send it to them and they did accepted that ok!
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- They had approved my documents and send the requested 5000euro to my skrill account a few days later — but then the problems started.
- When i requested the remaining part of 4607euro for payout nothing happend (after a few email to their support), they asked me so send in a picture of myself holding the id card next to my face.
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I did send it to them and they did accepted that ok! The documents sent will be checked as soon as possible , within hours of receipt,. We kindly inform you that we have received your proof of address, but in order to verify your account you should send us a front and back copy od 2 types of identity document , Passport, Driving License, ID,.
Click on the confirmation link in your inbox — or enter the specific code you received. Claiming a no deposit bonus is a simple process that most players already know, but KYC verification requirements can delay activation. It’s now common to see 60x wagering requirements — when in 2024 the industry standard was 45x. If you discover your no deposit bonus casino gatekeeps the bonus behind multiple restrictions, you’ll be tempted to deposit to start playing or access another offer. We have documented this bait-and-switch across dozens of platforms in our 9+ years of bonus testing.